Missing a loved one's appointment shouldn't mean they face it alone. Meddy sends a trusted companion in your place, so they're supported from the moment they leave home to the moment they're back.
Simple & straightforward
Book online in minutes. On the day, your companion meets your loved one at home or at the clinic and stays with them throughout. We'll keep you posted on WhatsApp.
Fill in our online form with the patient's details, appointment info, and your preferences. Takes under 5 minutes.
Complete the PayNow payment to confirm your booking. Once it's received, we'll match your companion before your appointment - or refund you in full if we can't.
Your companion meets your loved one and stays with them through the appointment. With door-to-door, they also take them there and back. Afterwards, they share the visit details with you. You just follow up on the care.
Is Meddy right for you?
Most families don't realise they need this until they do. Whether it's a routine check-up or a long treatment road, Meddy is there when you can't be.
For older patients attending routine check-ups, specialist consultations, or polyclinic visits.
A Meddy companion handles:
Ideal for: Adult children or spouses who can't always take time off to be there.
For patients managing ongoing treatment or recovering from surgery, where physical strength or energy may be limited.
Suitable for appointments including:
When a caregiver can't take time off for every session, Meddy ensures your loved one is never going alone.
Today, our companions are best suited to patients who don't need:
We're steadily expanding the range of needs our companions can support. Not sure where your loved one fits? We'll advise you honestly, and point you to the right support if we can't help yet.
Check with us on WhatsAppWhy families trust Meddy
From the companion we match you with to the moment your loved one is safely home, every part of Meddy is designed to give families confidence and patients the dignity they deserve.
Every Meddy companion is healthcare-trained, assessed, and bound by confidentiality before their first visit. They're Singapore Citizens or PRs who know our hospitals and polyclinics and get around the island with ease - and many speak Mandarin, Malay, Tamil or Chinese dialect. So tell us your preference and we'll match someone your loved one can talk to comfortably.
With your loved one's consent, your companion sits in on the consultation and passes on what the doctor said afterwards: what was found, what's next, and any follow-up steps. You stay in the loop without needing to be in the room.
With the door-to-door option, everything from pick-up to the journey home is handled for you. Transport is arranged, and visit details are shared with you afterwards. Your only job is to follow up on the care.
Simple, upfront pricing
The same price applies to any booking, regardless of how far ahead you book. No urgency surcharges, no weekend pricing.
Companion service fee
Covers up to 4 hours from your appointment time. The right fit for most polyclinic and specialist visits.
Door-to-door service
Your companion travels with your loved one to and from home, at SGD 20 per way. The ride fare is calculated upfront and charged separately at checkout.
Extra companionship
Need companionship before the appointment, or does the visit run past 4 hours? We charge extra companionship at SGD 30 per hour.
Companions do not provide medical care or treatment. See what a companion does and doesn't do →
Your final price depends on your appointment details and is shown clearly on the booking form before you pay.
Good to know
Once your PayNow payment is received, we start matching. If your appointment is 3 or more business days away, we'll match your companion at least 2 business days before it - companions usually commit closer to the date.
If your appointment is sooner than that, we match within 1 business day of payment.
Either way, if we can't match you in time, you get a full refund.
Payment is via PayNow only, made when you submit your request - matching starts once payment is received.
The full price is shown on the booking form before you pay. No hidden charges.
They meet your loved one at home or at the clinic, stay with them through the appointment, and, with consent, relay what the doctor said afterwards. With door-to-door, they also handle the journey there and back.
Island-wide: public hospitals, polyclinics, and specialist clinics across Singapore.
Companions offer presence, practical help, and an update afterwards. They do not provide any medical care or treatment.
They also can't help with hands-on physical lifting or transfers, advanced dementia or significant cognitive needs, or specialised behavioural support. This applies to appointments and home companionship alike.
Takes under 5 minutes · Matched ahead of your appointment · Door-to-door · Full refund if we can't fulfill.